Reps. McCaul, Cuellar introduce bipartisan legislation to raise federal agencies’ customer service standards

Republican Rep. Michael McCaul of Austin is joining forces with Democratic Rep. Henry Cuellar of Laredo to push for improved customer service standards for the millions of Americans accessing government services. Their “Government Customer Service Improvement Act of 2013? would require the Office of Management and Budget to set government wide customer service standards. The  Read More